Your data protection rights under the General Data Protection Regulation
Last updated: August 2024
quaint-comet is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We respect your privacy rights and are transparent about how we collect, use, and protect your personal data.
quaint-comet is the data controller responsible for your personal data. This means we determine the purposes and means of processing your personal information.
Contact details:
quaint-comet
47 George Street
Edinburgh EH2 2HT
United Kingdom
Email: [email protected]
We process your personal data only when we have a valid lawful basis to do so. The legal bases we rely upon include:
Processing necessary to perform our contractual obligations to you, such as providing property consultation services you have requested.
Processing necessary for our legitimate business interests, provided these do not override your fundamental rights. This includes improving our services, preventing fraud, and marketing to existing clients.
Processing necessary to comply with legal requirements, such as tax regulations or responding to lawful requests from authorities.
Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
Under GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond within one month of receiving your request.
You have the right to request correction of any inaccurate personal data we hold about you, or to have incomplete data completed.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making processes.
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request.
We will respond to your request within one month. In complex cases or where we receive numerous requests, we may extend this period by up to two additional months, in which case we will inform you.
There is generally no fee for exercising your rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive.
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to you, we will also notify you directly.
If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authority.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information from time to time. We encourage you to review this page periodically for any changes.